Towing Service Hacks: 8 Things Smart Drivers Always Do First

You’re stuck on the side of the road. Maybe your car won’t start, or you have a flat and no jack. Either way, it’s a bad day. So now what? You grab your phone and search “towing service Abilene.” But then, what comes next? Most people panic. On the other hand, smart drivers already know what to do first.

They’ve got a plan. Whether they’re calling an auto wrecker or waiting for help to arrive, they stay calm. After all, they’ve learned a few tricks that make a stressful situation easier. And here’s the good news—you can do the same.

We’ll explain what you should do before calling while waiting and even after your car gets towed. As a result, you’ll learn how to save time, avoid stress, and get back on the road faster.

Stay Calm And Get To Safety First With Towing Service

First things first—don’t panic. Yes, your car broke down. And yes, it’s super annoying. However, your safety matters more than anything.

Before even considering calling a towing service, you should move your car out of traffic if possible. Then, immediately turn on your hazard lights. If you can’t move your car, make sure you get out safely and stand away from the road.

After that, grab your phone and take pictures of your car’s location and any visible damage. Furthermore, if it’s dark or foggy, put on a reflective vest if you have one handy. Additionally, use road flares or safety triangles if they’re available in your trunk.

Quick Tip: Always keep a roadside emergency kit in your car. That way, you’ll be ready no matter what happens.

Know Exactly Where You Are Before You Call

Next up, know your location. Before you call anyone, figure out exactly where you are. Otherwise, no one can tow you if they can’t find you.

For example, use your phone’s GPS or a map app to pinpoint your spot. Then, look for street signs, nearby landmarks, exits, or mile markers. Without a doubt, this info is crucial for your towing service driver.

So when you make the call, you sound like a pro: “I’m on Highway 5, just past the Oak Street exit, northbound side.” That small step saves a ton of time.

Fact: Drivers who provide accurate locations often get picked up 20–30 minutes faster than those who don’t.

Call a Towing Service, Not Just Any Number You Find

Now that you know your location, it’s time to call for help. However, don’t just dial the first number you find online.

Instead, please take a few seconds to ensure it’s a reliable towing service Abilene. Some companies charge way too much or take hours to arrive. So, smart drivers always check reviews and ensure the service is licensed and insured.

When you're choosing a company, look for the following:

• Clear pricing upfront

• Fast response times

• Positive customer reviews

• Licensed and insured operations

• Able to tow your type of vehicle

As you can see, asking a few smart questions before saying yes can save you from a massive headache.

Suggestion: Save a trusted tow company on your phone today before you need it.

Double Check What Your Insurance Covers With Auto Wrecker

Once you’ve called a tow, don’t forget to check your insurance. Otherwise, you might end up with a bill you didn’t expect.

Believe it or not, not every policy includes towing. Some do, but only if you use specific companies. Others may only cover a few miles. So before you commit to an auto wrecker Abilene, pull up your plan and read the fine print.

To make it easier, ask your provider:

• How many miles are covered?

• Can I use any towing service or just partners?

• Do I pay upfront and get reimbursed?

• Are there annual tow limits?

• Is roadside help included, too?

By getting these answers now, you avoid confusion and save money later.

Stay with Your Vehicle (But Be Smart About It)

As soon as your tow is on the way, stay with your car—unless it’s unsafe. When you’re nearby, the towing service can locate you faster. Not to mention, your belongings are safer, too.

However, if you have to leave, like walking to a gas station, lock up your car and take your valuables. Also, leave a visible note with your phone number on your dashboard.

On the other hand, if you’re staying with your vehicle, stay alert. Keep your phone charged and ready. 

Warning: Some scammers show up pretending to be your tow truck. Always ask for ID or a confirmation number before handing over your car.

Communicate Clearly with the Tow Driver

Once the truck arrives, make sure you talk with the driver. After all, communication is everything.

Let them know what’s going on. For instance, is the steering lock? Is there a brake issue? 

The more they know, the easier and safer the tow will be. Then, ask where your car is going—will it head to a shop, your home, or somewhere else? It’s best to confirm that before they pull away.

Also, don’t forget to get a receipt or proof of service. That way, you have everything you need if questions pop up later.

Handle These Things While You Wait for Help

While you’re waiting, don’t just scroll your phone. Use that time to get things in order.

Here are a few smart things to do:

• Call family or work to give updates

• Take photos of the scene and your car

• Look over your insurance policy

• Grab personal items from your car

• Stay hydrated and safe

Table: What to Do While Waiting for Towing Service

As you wait, these steps make the whole situation less stressful.

Know What Happens After the Tow

After your car gets towed, your job isn’t over just yet. In fact, this is when many people get confused.

So, find out where your car is going. Call the shop and ask when they’ll start repairs. Make sure they have your contact info. The more you stay involved, the less likely something goes wrong.

Also, update your insurance provider right away. That way, you won’t miss any deadlines or claim requirements.

If you’re looking for a “car towing service near me,” ask the auto wrecker about the next steps—especially if the car is totaled or junked. Some companies may require paperwork or a title handoff.

Info: Always clear your car of personal items before it gets towed. Most companies aren’t responsible for items left behind.

Be Prepared for Next Time (Yes, It’ll Happen Again)

Lastly, let’s be honest—this won’t be your only breakdown. So smart drivers prepare now, not later.

Here’s how to stay ready:

• Keep an emergency kit in your trunk

• Save a trusted towing number

• Check tire pressure every month

• Keep your portable battery charged

• Understand your insurance plan

By staying prepared, you’ll feel less panic and more control next time.

Conclusion

So, here’s the deal—breakdowns happen. But with the right steps, you can make it no big deal.

Start with safety. Then, know your location. After that, choose a reliable towing service.

Terry's Towing & Recovery is a great choice if you want fast, honest help from people who care. They’re the kind of team you want when the unexpected happens.

Drive safe, stay ready, and remember—you’ve got this.